We ask you to agree to the following Terms and Conditions, which form the complete agreement between you and AbruzzoPresto, Inc. (“the Company”). Therefore, please read the following Terms and Conditions carefully. Once you have read and understood these Terms and Conditions and have submitted your deposit for your Booking, it shall be deemed that you have fully accepted the Terms and Conditions for the Booking.
Passports and Other Documentation
You must obtain a valid passport and any other health and entry documentation that may be necessary for you to travel to Italy. International travelers to Italy should possess a passport with at least three (3) months validity, six (6) months recommended.
Terms of Payment
A non refundable deposit of 25% of total Booking cost is due at time of Booking confirmation. After you’ve filled out a Tour Date Request Form http://www.abruzzopresto.com/pricing/ and we have discussed your tour together, we will send you an official Tour Reservation Form. The Tour Reservation Form should be sent back to us via email, regular mail or faxed to our office at (813-333-6357). Your deposit must be received by check at our office within two (2) weeks of receipt of Tour Reservation Form in order to complete confirmation of Booking. If you prefer to make a payment to our PayPal account, please let us know and we will furnish you with instructions on how to do so. Balance of payment shall be due sixty (60) days prior to the departure date.
Items Not Included in Full Payment
As indicated in the Frequently Asked Questions section of our website, our tour price does not include extra beverages beyond those provided by Company. We do, however, include wine, water and coffee with most meals. As appropriate, it is your responsibility to ensure settlement of all charges made to any facility or provider of any service, for extra services requested directly by you. Such items might include tips, telephone charges, internet charges, mini bar items, a day spa, laundry, or items of a personal nature.
All Booking prices are quoted in American dollars. The official currency in Europe is the EURO. There will be ample opportunity for you to use ATM machines in the region in order to obtain EURO currency for incidental expenditures.
Facsimile transmission or electronic scan of any signed document shall be deemed delivery of an original.
Policy for Cancellation of Bookings by Company
The Company will only cancel a paid Booking for force majeure events (e.g., Company personnel illnesses or emergencies, acts of war or terrorism, actions by Guests reasonably deemed unprofessional or other circumstances that would bring undue hardship upon the Company). Such cancellation shall be made in writing (email is acceptable). In such cases, the Company and you agree to discuss the circumstances regarding a pending cancellation however, the Company shall make the final decision regarding cancellation, non-cancellation or a potential re-scheduling. You understand and agree that the Company’s sole responsibility and liability in the case of cancellation shall be a full refund of all monies paid in the purchase of the Booking through the Company.
Policy and Fees for Cancellation of Bookings by Guests
A cancellation by you must be made in writing (email is acceptable) to the Company, and shall be subject to the following cancellation charges from the date the written cancellation is received. Cancellations received more than 60 days prior to departure shall incur a loss of deposit (25% of total Booking cost). Cancellations received within 59 – 30 days prior to departure shall incur a fee of 50% of total Booking cost. Cancellations received within 29 days or less prior to departure shall incur a fee of 100% of total Booking cost (however, you may be able to recover all or part of your cancellation fee through your travel insurance policy).
Purchasing Trip Cancellation Insurance and Interruption Insurance (and any additional Health Insurance, if needed) to protect you against financial loss from unforeseen accidents, illness, and/or loss of baggage, is your responsibility. Please wait to purchase insurance until such time as you are certain of travel dates, and have communicated and confirmed your trip with the Company.
American Express has a comprehensive travel insurance package at https://www295.americanexpress.com/travel-insurance/home.do?inav=menu_travel_protection#99. Or you can obtain and compare Travel Insurance quotes at this website: http://www.squaremouth.com/travel-insurance-quotes
Personal Conduct and Behavior
If, in the Company’s discretion, your conduct or behavior is inappropriate for continuation once the tour has begun, we may choose to exclude you from participation in any part of the tour. Inappropriateness may include, without limitation, any behavior that, regardless of its cause, is unfitting or offensive or interferes with the delivery of the tour services, or may constitute a hazard of any type. In such case, the Company’s liability shall be strictly limited to a refund of the recoverable cost of any non-participated portion of the Booking.
Participation in Tours
You may decide not to participate in certain parts of the Company’s tour or not to utilize certain goods included in the tour. No refunds shall be given for any pre-booked accommodation, coach tours or other pre-booked goods or services or other travel which is not utilized. Participants who do not want to follow the tour’s itinerary shall not be entitled to refunds for any parts of the tour missed.
Vendors and Suppliers
Each of the Company’s vendors and suppliers who provide services as part of the Booking are carefully selected, independent entities and are not agents, employees, contractors, servants, partners, or joint ventures of the Company. You agree that the Company is not responsible for any liability caused directly or indirectly (e.g., errors, warranties, representations, breaches, negligence or omissions) by any vendors or suppliers or any other party or occurrence not under the Company’s sole control.
Information, prices and availability are published in the Company’s owned and controlled website but remain subject to change without notice. You agree that the Company is not responsible for any typographical errors or Itinerary errors or changes listed on the Company’s owned and controlled website or any content of an itinerary.
Conflicts Between Terms and Conditions, Tour Date Request Form and Itineraries
If there are any conflicts between these Terms and Conditions, the Tour Reservation Form, and the Itinerary, these Terms and Conditions shall apply. If any provisions of these Terms and Conditions or any parts thereof are found to be unlawful, invalid, or unenforceable, then that provision or part thereof shall be deemed severable and struck from these terms and shall not affect the validity and enforceability of any remaining provisions, which shall remain in full force and effect.
No employee, agent or representative of the Company has the authority to modify, waive, or alter any provision of these published Terms and Conditions.
Physical Capacity for Participation
All participants must have the physical capacity to participate fully in the Company’s tour without any assistance from the hosts or other participants. Any important health, disability (physical or mental) issues must be made known to the Company in writing or on the Tour Date Request Form. The Company reserves the right to decline any person a Booking if it believes that it is not possible to guarantee the welfare of that person during the tour. A Booking may be refused or cancelled after the deposit or the full payment has been made. In such cases, the deposit amount or full payment shall be refunded less any transaction/cancellation fees incurred.
It is necessary to be able to walk well to visit and enjoy the natural attractions of the Abruzzo countryside and the historic centers of the Abruzzese towns and villages. You should be able to walk or stroll for periods up to an hour, with short breaks. With outdoor walks within the National Parks, there is always the option to remain behind where an alternative activity will be suggested for you. The Company’s objective is to always ensure an enjoyable experience for you. You are always welcome to take time off from the scheduled activities whenever you like.
Due to the nature of the winding mountain roads in Abruzzo, it is advisable to consult your health professional if you suffer from motion sickness of any kind.
No refund shall be given for any pre-booked accommodation, transportation, guided tour or other pre-booked services or other travel which is not utilized.
Guests Needing Special Assistance
The Company shall make reasonable efforts to accommodate the needs of all our Guests; however, travelers requiring special assistance for their personal needs must notify us at the time of Booking for a determination of what assistance can be reasonably provided. In cases where we cannot accommodate a Guest’s special needs, persons requiring this assistance must be accompanied by a companion who shall independently provide the needed assistance. In no instance shall contracted vendors or suppliers or the Company’s personnel physically lift or assist clients on to or off of transportation vehicles.
Minimum Group Number
It is the Company’s objective to make this trip an intimate experience within the most beautiful part of Italy. As such, the number of participants will always be limited. The Company shall determine a minimum number of participants for each tour. If the minimum number of participants is not reached, the tour may be cancelled and any monies prepaid shall be refunded.
We recommend no more than 1 suitcase (roller wheel type) plus one handbag per person.
The Company may request a worldwide, royalty-free license of you to use digital media and data (e.g., digital reviews or testimonials, photographs, video, or digital likeness of you) solely for our promotional and/or commercial purposes. However, any use of such media or digital data developed by the Company shall be agreed to by you prior to any promotional and/or commercial use by the Company.
Claims and Liabilities
The Company relies on the principles of the International Conventions, which may apply to the services provided by Company, our vendors, suppliers or agents with respect to any claim or any nature brought by you against the Company as a result of the provision of those services. International Conventions which apply may include: the International Convention on Travel Contracts (CCV Brussels, April 23, 1970), the Geneva Convention for carriage by road and the Paris Convention 1962 for Hotels. We will defer to these conventions with regarding any limitations on liability in relation to any claim for death, injury, loss, damage and delay to passengers and luggage.
In no event, shall the Company be liable for other than compensatory damages and you hereby waive expressly and knowingly any right to incidental, consequential, and punitive damages. You agree to indemnify and hold the Company harmless from and against any costs, damages, losses, or liabilities arising out of your or your family’s or your companions’ own acts of negligence.
Any action or claim at law or in equity arising out of or relating directly or indirectly to the Booking and to these Terms and Conditions shall be governed by the laws of the State of Massachusetts, without regard to any conflict of law’s provisions. You agree to file any such action or claim only in the courts located in Worcester County, Massachusetts, and you hereby agree to such venue and consent and submit to the personal jurisdiction of such courts for the purposes of litigating any action or claim.
The Terms and Conditions detailed herein contain the entire understanding and Agreement between you and the Company. No representation, term, warranty or condition can be expressed or implied by reference to any other writing, advertisement or conversation.